How To Use The Website

Fan Code of Conduct

The Mall of Asia Arena is committed to creating and maintaining a safe, comfortable, and family-friendly sports and entertainment hub.

WE WANT YOU TO BE SAFE

  1. Your ticket is your access to a fun-filled experience at the Mall of Asia Arena. To avoid using counterfeit or stolen tickets, purchase them only at the Box Office or at any SM Tickets outlet.
  2. All persons entering the MOA Arena grounds are subject to reasonable search to protect the public’s safety. Bring only the things you need for a smooth and hassle-free entry. Items such as liquor, sharp objects, firearms and illegal substances are prohibited inside the venue.
  3. You have been provided with good, comfortable seats. Aisles, staircase and walkways should be kept clear at all times. This venue is a Persons-With-Disability friendly. Each level has designated areas for their use.
  4. For your security, stay within the premises during the event. A strict no re-entry policy is implemented at the Mall of Asia Arena.


WE WANT YOU TO ENJOY

  1. Mall of Asia Arena is open before and after the show to give you time to dine and mingle. To fully enjoy MOA Arena’s food selections and its other facilities, you are encouraged to come to the venue at least two (2) hours before the event.
  2. To satisfy your craving for delightful treats, we offer a wide variety of food take-outs great to have as you enjoy the show. Only food from MOA Arena’s partner merchants are allowed inside the establishment.
  3. The Mall of Asia Arena is a pet-free establishment.


WE WANT YOU TO HAVE FUN

  1. You can take souvenir shots but professional recording of the show or any of its parts is not allowed.
  2. Everybody is encouraged to have fun at the Mall of Asia Arena. All may cheer, sing, dance, and support their team while remaining respectful and courteous to their fellow patrons and fans. Inappropriate behavior should be reported to the nearest usher or security.