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PARAMORE TOUR FOUR

“Hi All,

In line with the show postponement of the “Paramore Tour Four Live In Manila” scheduled on February 18, 2018 (Sunday) at Mall of Asia Arena, patrons are advised to keep their event tickets for the NEW show date on August 23, 2018 (Thursday, 8:00pm at Mall of Asia Arena).

Ms. Hayley Nichole Williams, the lead vocalist of Paramore is fighting a throat and upper respiratory infection and cannot perform for the Manila tour. 

Below is the official statement from the band:

“Friends in Jakarta and Manila, this is Hayley.

I wanted to write personally to tell you that I've been fighting a throat & upper-respiratory infection for the last 2 days. It's a pretty nasty sickness but if I would've been able to get my voice to come through for me, the guys and I would've done the show tonight anyway.

Unfortunately, my throat hasn’t loosened up and the rest of my symptoms have only gotten worse. After getting an official diagnosis from a doctor here in Jakarta, our team decided that it would be the right thing to postpone the show tonight in Jakarta as well as the next show in Manila to later this year. We'll return to Manila on August 23rd and are hard at work with the promoters to secure a date for our return to Indonesia. Please hold on to your tickets if you already have them.

Just to be transparent - the reason for also delaying the Manila show is to reduce the amount of travel we’d have to do within the next few days of the tour. We’ve been flying a LOT on this tour. Traveling by plane can make it hard to heal because of the dry, recycled air, the extreme altitude, and the fact that planes are basically just flying petri dishes. Minimizing flights and having those few extra days off should give my antibiotics time to kick in and allow my voice time to recover from all this coughing.

As for now, I'm in the doctor's care and I’m going to rest as much as possible so that we don't have to postpone any more shows on this tour. I'm so sorry for the disappointment this will inevitably cause everyone who's been looking forward to these two shows. I know nothing I say will alleviate that letdown.

We've been looking forward to coming back to Indonesia since our first trip in 2011. The people who've built a community around the support of our music here are so special. And we were so ready to get back to Manila because every show we’ve played for our Filipino friends has been a wild time. We're coming back for you so please hang on 'til August.

Last thing, to lighten the mood, if that's at all possible: google "The Cryptkeeper - Crypt Jam"... a frightening resemblance to what I sound (and look) like right about now.”

Refunds and Reversals will be accomodated and processed starting February 23, 2018.

ONLINE TRANSACTIONS:

*UNREDEEMED: Kindly send us a request for reversal to customercare@smtickets.com and attach the claim ticket voucher.
*REDEEMED: Please surrender the actual ticket to the branch where it was redeemed.

OVER-THE-COUNTER TRANSACTIONS: 

*SM CINEMAS: Kindly surrender the actual ticket to the SM Cinema branch where it was purchased. 

*SM STORES/EASTWOOD: 
Card Transactions- Please surrender the actual ticket to the branch where it was purchased.
Cash Transactions- Kindly proceed to Mall of Asia Arena Box Office and surrender the actual tickets. 

Also, please be advised that Refund and Reversal process for card tansactions may take 10-15 banking days.”